Procedure For Reporting Equipment Problems
All SCF equipment problems should be reported to the help desk. Please help us by following this procedure. Calls to the help desk will be assigned to appropriate campus personnel depending on the problem type. The help desk maintains a database of calls that can be beneficial to the campus Technology Management Team when making decisions regarding the upgrade and funding of technology. Equipment problems can be reported 2 ways:
• Call the SCF help
desk 752-5357, 65357. Operating hours are Monday -
Thursday 7am- 7pm, Friday 7am - 5pm.
NOTE: An emergency pager number is available to after-hours callers. It will be communicated on the phone message.
ALWAYS HAVE A BACKUP PLAN.