Student Services

Student Complaint Process

Students are encouraged to resolve complaints at the appropriate level of dispute; however, should this approach fail or be inappropriate, students may submit written complaints through an online complaint form. All pertinent information should be listed including date, time, location, parties involved, witnesses, any attempts to resolve the complaint, and desired resolution. Forms submitted without valid contact information will not be processed; anonymous complaints can be submitted through State College of Florida’s confidential and anonymous reporting tool or in writing to the Dean of Students Office at the address below. Once received, the complaint will be forwarded to the appropriate academic area or administrative unit for review.

No Reprisal Policy

Complaints are respected and honored. No reprisals or retaliation shall be invoked against any student for processing, in good faith, a complaint, either on an informal or formal basis, or for participating in any way in these complaint procedures. Every attempt is made to resolve complaints informally and at the lowest level possible. Students who choose to resolve the complaint informally still have the right to pursue a formal grievance.

Confidentiality

All submissions will be kept confidential to the extent possible given the need to investigate the complaint, maintain campus safety and comply with federal, state, or local mandates. The Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) requires each institution to have student grievance and public complaint policies and procedures that are reasonable, fairly administered, and well-publicized. The college is also required to maintain a log or a record of written student complaints received by the institution. This record is made available to the Commission upon request. This record will be reviewed and evaluated by the Commission as part of the institution’s decennial evaluation.

Online Complaint Form

SCF Student Complaint Form

Written Complaints

Written complaints should be addressed to:

Dean of Students Office
Building 1, Room 127
State College of Florida, Manatee-Sarasota
5840 26th St. W
Bradenton, FL 34207

Conflict Resolution Guidance

Academic Disputes

For guidance and support related to accessibility of courses, credit granted toward a degree and other academic concerns.

Academic Accommodations Appeal

For guidance and support related to course accommodations for students registered with the Disability Resource Center.

Administrative Policies

To find assistance in resolving issues with non-academic matters in college service areas, including, but not limited to: financial aid, residency, bookstore, orientation, and parking.

Civil Rights Discrimination

To report a concern of discrimination and/or harassment.

Office of College and Career Success

To report a concern about academic or career advising

Financial Aid

To report a concern about financial aid

Public Safety

To report a safety issue or concern

Office of the Registrar

To report a concern about educational records

Sexual Harassment/Sexual Assault

To report a concern of sexual harassment and/or sexual violence

Student Code of Conduct

To report a conduct violation, including but not limited to: theft, disruptive conduct, intimidation and/or bullying, hazing, etc.

Student Ombuds

The Ombuds Office offers a safe and confidential environment for students to discuss concerns, problems or complaints.

Veterans

To report concerns of eligibility and benefits

Statement of Nondiscrimination

State College of Florida, Manatee-Sarasota does not discriminate on the basis of sex, pregnancy, race, religion, age, national origin/ethnicity, color, marital status, disability, genetic information or sexual orientation in any of its educational programs, services and activities, including admission and employment. Direct inquiries regarding nondiscrimination policies to: Equity Officer, (941) 752-5599, 5840 26th St. W., Bradenton, FL 34207.

State College of Florida, Manatee-Sarasota no discrimina en base a sexo, embarazo, raza, religión, edad, origen nacional/origen étnico, color, estado civil, discapacidad, información genética o la orientación sexual en cualquiera de sus programas educativos, servicios y actividades, incluyendo la admisión y empleo. Dirija las consultas sobre las normas de no discriminación a: Equity Officer, (941) 752-5599, 5840 26th St. W., Bradenton, FL 34207.

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